Terms & Conditions

1. About Us

This website is operated by Ngon Munchies. Throughout the site, the terms "we", "us", and "our" refer to Ngon Munchies. We offer a selection of high-quality dried fruit, nuts, and rice, delivered right to your door.

By using this site, you agree to be bound by these Terms and Conditions, our Privacy Policy, Shipping Policy, Return Policy, and any other policies posted on this site.

2. Eligibility

By placing an order through this site, you confirm that:

• You are legally able to enter into a binding contract

• You are at least the age of majority in your location (or have parental consent)

• All information you provide is accurate and complete

3. Products and Services

Our products are intended for personal use only. We take great care to describe our items accurately, but we cannot guarantee that product descriptions, images, or ingredient details are completely error-free.

Please Note:

• Availability is subject to change without notice

• Some items are seasonal or limited in quantity

• Product packaging may vary slightly from what is shown on the website

4. Food Allergy Disclaimer

Our products are made in facilities that may process tree nuts, peanuts, sesame, soy, and other allergens. While we do our best to prevent cross-contamination, we cannot guarantee that our products are 100% allergen-free.

Customers with food allergies or sensitivities should exercise caution.

5. Pricing and Orders

All prices listed on ngonmunchies.com are in USD and include applicable taxes unless stated otherwise.

We reserve the right to:

• Change prices at any time without notice

• Cancel or limit quantities per order or per customer

• Refuse or cancel orders at our sole discretion (e.g., in case of suspected fraud or errors)

You agree to provide current, complete, and accurate purchase and account information for all transactions.

6. Shipping and Delivery

We currently ship within the United States and select international locations. Please see our Shipping Policy for detailed delivery timelines, rates, and international order info.

Once an order is shipped, we are not responsible for delays caused by the shipping carrier, weather, or customs.

7. Returns Policy

Due to the perishable nature of our food products, returns are only accepted in limited cases.

For full details, please refer to our Return Policy. If you received a damaged or incorrect item, let us know via the contact page within 7 days of delivery.

8. Intellectual Property

All content on this website — including text, images, graphics, product names, logos, and layout — is the property of Ngon Munchies and is protected by copyright and trademark laws.

You may not reproduce, copy, sell, or exploit any part of this site without express written permission.

9. User Accounts and Conduct

If you create an account on our site, you are responsible for keeping your login credentials secure and for all activities that occur under your account.

You agree not to:

• Use the site for any unlawful or unauthorized purpose

• Post false, misleading, or harmful content

• Interfere with the website’s functionality

We reserve the right to suspend or terminate accounts that violate these terms.

10. Disclaimer of Warranties and Limitation of Liability

All products and services are provided “as is” and “as available.”

We do not guarantee:

• That our website will be error-free, uninterrupted, or secure

• That any product will meet your personal expectations

To the fullest extent permitted by law, Ngon Munchies shall not be liable for any damages resulting from the use of our website, products, or services. This includes direct, indirect, incidental, punitive, and consequential damages.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of those changes.